Serving All of Palo Alto
Like its namesake towering Redwood tree, the affluent city of Palo Alto has grown upward from its humble roots as a small settlement established by the Ohlone tribe. By building upwards, developers established enough upscale single and multi-family residences for nearly 70,000 residents. The modern landscape features gorgeous commercial and residential sections offset by small park spaces and golf courses. The coastline along the Bay offers a glimpse into the freshwater and saltwater wildlife that lives in the marshland and waters in the area.
If you want your properties throughout the 94306, 94303, 94309, 94304, 94301 and 94302 zip codes to perform at their limits, entrust them to the skilled team at Utopia Management. We will create personalized management plans for each of your rentals to maximize your yearly returns. Our basic services include:
Advertising: Our effective advertising techniques highlight your rental’s features to attract exceptional tenants. Upon acquiring completed applications, we screen each interested party to secure a lease contract within 30 days. Our screening process decreases the risk of late payments, evictions and high turnover rates to keep your properties generating positive revenues well into the future.
Management: With our full-service management package, our team dedicates their full attention to the performance and condition of your rentals. We complete every phase of the management process, from collecting rents to completing repairs. Our repair team operates under our general contractor’s license (Lic. #792427), so you can rest assured the tasks are completed to code using the best quality materials and techniques.
Accounting: Our accounting services keep you fully informed about the overall performance of your commercial and residential rentals. We generate informative revenue and expense reports for you on a monthly basis. You can use your phone, tablet or computer to access those documents by navigating to your secure online portal.
The performance of your Palo Alto properties can exceed your wildest dreams with support from our skilled management team. Contact Utopia Management today to receive personalized management services for each of your rentals.
ATTRACT TENANTS WITH PROPERTY MARKETING
Finding excellent tenants starts with making sure your property is visible and attractive. We install professional signage, create quality listings, describing your property thoroughly, and take beautiful photographs that showcase your properties highlights. We then list your property on all of the highly trafficked rental websites, including utopiamanagement.com. Our dominant position in the marketing place and years managing rental properties has allowed us to develop a sizable referral database. This positive reputation for being fair and responsive means many potential renters check with us first to find their rental home. We are able to consistently rent properties priced at current rates to qualified tenants. Our responsive property managers complete the marketing optimization by being available and knowledgeable, with phones and emails always answered swiftly.
- Advertising on most popular rental websites
- Quality listings including photos and video
- Showings 7 days a week by appointment
- Utopia referral base increases visibility beyond competition
Apartment Management Services
Owning an apartment complex brings a unique set of challenges. Utopia has spent years developing skills and systems to make your investment as profitable as possible. We manage apartment communities of all sizes, providing quality management services to suit the diverse needs of each apartment community. We provide comprehensive rental management, including scheduled property maintenance and rent-ready repairs, online rent collection, marketing and attracting quality tenants, lease execution, rent setting, and tenant retention programs. Our responsive managers help tenants feel welcomed and appreciated. Our experience leads to decreased vacancy rates and increased ROI. And our expertise and professionalism translates to profitable and headache-free investments for our clients. For an affordable quote and to discuss your needs, contact Utopia today.
- Online rent collection and direct deposit
- Extensive experience across a wide spectrum of multi-family properties
- High visibility marketing and promotion of your property
- Tenant retention strategies
- Responsive communication with calls and emails answered swiftly
- 24-7 emergency response
- Full monthly accounting and financial tracking via online portal
Commercial Property Management
When it comes to commercial property investments, Utopia’s property managers are professional and think like entrepreneurs. Investors have trusted Utopia for years for all types of commercial property: medical buildings, industrial and office complexes, mixed use, and retail storefronts. We offer extremely competitive management fees, customized to the size and complexity of your property and portfolio.
- Comprehensive Management Services: building maintenance, marketing to target audience, lease administration, inspections, evictions and collections
- Monthly Financial Accounting Statements
- Tenant Retention Programs
- Vendor Management
- Contract Administration
- REO Management and Disposition
- CAM & Operating Expense Reconciliation
- Customized Asset Management Strategies
HOMES & CONDOS: RESIDENTIAL RENTAL MANAGEMENT
Utopia represents a large network of single family homes of all sizes and values. Our residential professional management services both attract and keep tenants happy while keeping owners expenses and vacancy rates down. Our goal is to free you from the day-to-day management tasks, from showing properties to collecting rent in our online portal, while maximizing your ROI.
With 25 years experience, you can rest assured your property is in good hands. Our years in the industry mean we’ve seen it all, and developed smart systems to screen tenants, manage expenses, communicate with tenants, and maintain properties efficiently. We understand local law and legal aspects of rental management so we shield our owners from unnecessary liabilities.
For residential properties, we offer an all inclusive 8% management fee, which is one of the lowest in the industry. Unlike some competitors, we do not add on hidden charges or leasing or set-up fees.
THOROUGH TENANT SCREENING AND LESS THAN 1% EVICTION RATE
Placing the right tenant is the single most important step in rental management. Our applicant screening includes income, rental history, employment, and eviction search to evaluate for potential delinquency issues. We verify identification, social security cards and pay stubs, along with contacting prior landlords for recommendations, keeping the delinquency rate to a minimum. Our thorough screening process for potential tenants has consistently kept our eviction rate at less than one percent.
Utopia also provides our owners with the optional “Utopia® Eviction Protection Program” for further peace of mind. As a management company, we have many procedures in place to assist in the elimination of potential liabilities.
- Exceptional property protection options for owners.
- Preparation, delivery, and execution of legal documentation for evictions.
- Optional “Utopia Eviction Protection Program” for additional peace of mind.
Quality Maintenance & Repairs
Maintaining your rental property, as well as being available to deal with emergency repairs, can be a source of frustration for landlords. At Utopia, we have a staff of in-house technicians available for most work, under general contractors license (#792427), meaning we can complete work as quickly as possible and pass the savings on to our clients. When necessary, we also have a network of trusted vendors for specialized work, some of which we have been using for over fifteen years. This relationship translates to purchasing power to help Utopia’s clients get a better than market price.
- Maintenance & Rent Ready Repairs
- Technicians on Staff or Preferred Vendors
- 24 Hour Emergency Maintenance
- Move-in and Move-out Inspections
- Licensed and Insured Vendors
All Financials Tracked & Reported
Managing both expenses and income is all handled by our accounting department with use of your owner web portal. Tenants appreciate the ability to pay rent online, which also decreases delinquency. All expenses and receipts are tracked online and available to you at any time. A monthly statement includes all financial activity and copies of the bills we paid on your behalf. Your December statement has all of your annual figures for tax purposes. If you ever have questions regarding your statement, you can contact one of our helpful accounting staff members.
- Custom Web Portal
- Accounting staff make financial management easy
- Rent and security deposit collection online
- Bills and year end figures available any time