Serving All of Santa Ana
Santa Ana is the second most populous city in Orange County and boasts a resident count of nearly 330,000. With no more than a twenty minute drive necessary to visit the beach, Disneyland, Knott’s Berry Farm, and several museums and theatrical venues, Santa Ana is ideally located in the heart of Orange County. If you own rental property in the city and are looking for Santa Ana property management services, you absolutely must contact the experts at Utopia Property Management. Our team of dedicated management professionals have an incredible knowledge of the local rental market in Santa Ana, and can help you maximize your investment properties to yield incredible results.
At Utopia, we offer a comprehensive suite of Santa Ana rental services, including:
Marketing: We will employ a sophisticated marketing campaign that serves to highlight your particular listing. From local advertising and sign utilization, to online marketing and networking, we’re confident that we can find a suitable tenant and go to contract within a short period of time. When it comes to our online marketing efforts, we’ll advertise on many top performing websites that will drive prospective tenants to your apartment, condo, home, or commercial listing.
Tenant sourcing and verification: We utilize an effective and quick tenant screening process that involves a background and credit check, as well as an employment, income, and identity verification. Any issues like previous evictions or serious derogatory credit records may indicate a problem tenant. Our goal is to find the perfect tenant for your particular rental, and our screening process tends to uncover some remarkable individuals and families.
Consulting and management: With over twenty years in the Southern California property management business, we’ve learned a thing or two about running an effective investment property portfolio. We’re available as local market consultants to help you prepare and stage your properties for showing – or to analyze current trends and your subject properties to determine an accurate rent target. Whatever you need, we’re here for you.
Maintenance issues: Properties need maintenance, and you simply won’t have the time to micro-manage all of the potential repair and upkeep needs that are required each year. At Utopia, we hold a general contractor’s license (Lic. #792427) and have a staff of effective and efficient maintenance professionals. These individuals can handle nearly all repair issues – often at rates that are below market.
Accounting: Get ready to look forward to seeing your monthly financial statements! Our accounting team completes and delivers a comprehensive financial report at the end of each month that details all of the individual revenue and expense line items for your property. This information is sent directly to your Utopia web portal, so you can access it anytime – from any computer or mobile device.
We are truly looking forward to partnering with you to maximize the potential of your investment properties. Whether you own an apartment unit or building, condos, single-family homes, or commercial locations, we’re here to provide the support you need. And, with management rates that are often up to 20% lower than our competition, we’re confident that you’ll find tremendous value when partnering with Utopia Property Management.
ATTRACT TENANTS WITH PROPERTY MARKETING
Finding excellent tenants starts with making sure your property is visible and attractive. We install professional signage, create quality listings, describing your property thoroughly, and take beautiful photographs that showcase your properties highlights. We then list your property on all of the highly trafficked rental websites, including utopiamanagement.com. Our dominant position in the marketing place and years managing rental properties has allowed us to develop a sizable referral database. This positive reputation for being fair and responsive means many potential renters check with us first to find their rental home. We are able to consistently rent properties priced at current rates to qualified tenants. Our responsive property managers complete the marketing optimization by being available and knowledgeable, with phones and emails always answered swiftly.
- Advertising on most popular rental websites
- Quality listings including photos and video
- Showings 7 days a week by appointment
- Utopia referral base increases visibility beyond competition
Apartment Management Services
Owning an apartment complex brings a unique set of challenges. Utopia has spent years developing skills and systems to make your investment as profitable as possible. We manage apartment communities of all sizes, providing quality management services to suit the diverse needs of each apartment community. We provide comprehensive rental management, including scheduled property maintenance and rent-ready repairs, online rent collection, marketing and attracting quality tenants, lease execution, rent setting, and tenant retention programs. Our responsive managers help tenants feel welcomed and appreciated. Our experience leads to decreased vacancy rates and increased ROI. And our expertise and professionalism translates to profitable and headache-free investments for our clients. For an affordable quote and to discuss your needs, contact Utopia today.
- Online rent collection and direct deposit
- Extensive experience across a wide spectrum of multi-family properties
- High visibility marketing and promotion of your property
- Tenant retention strategies
- Responsive communication with calls and emails answered swiftly
- 24-7 emergency response
- Full monthly accounting and financial tracking via online portal
Commercial Property Management
When it comes to commercial property investments, Utopia’s property managers are professional and think like entrepreneurs. Investors have trusted Utopia for years for all types of commercial property: medical buildings, industrial and office complexes, mixed use, and retail storefronts. We offer extremely competitive management fees, customized to the size and complexity of your property and portfolio.
- Comprehensive Management Services: building maintenance, marketing to target audience, lease administration, inspections, evictions and collections
- Monthly Financial Accounting Statements
- Tenant Retention Programs
- Vendor Management
- Contract Administration
- REO Management and Disposition
- CAM & Operating Expense Reconciliation
- Customized Asset Management Strategies
HOMES & CONDOS: RESIDENTIAL RENTAL MANAGEMENT
Utopia represents a large network of single family homes of all sizes and values. Our residential professional management services both attract and keep tenants happy while keeping owners expenses and vacancy rates down. Our goal is to free you from the day-to-day management tasks, from showing properties to collecting rent in our online portal, while maximizing your ROI.
With 25 years experience, you can rest assured your property is in good hands. Our years in the industry mean we’ve seen it all, and developed smart systems to screen tenants, manage expenses, communicate with tenants, and maintain properties efficiently. We understand local law and legal aspects of rental management so we shield our owners from unnecessary liabilities.
For residential properties, we offer a competitive management fee, which is one of the lowest in the industry. Unlike some competitors, we do not add on hidden charges or leasing or set-up fees.
THOROUGH TENANT SCREENING AND LESS THAN 1% EVICTION RATE
Placing the right tenant is the single most important step in rental management. Our applicant screening includes income, rental history, employment, and eviction search to evaluate for potential delinquency issues. We verify identification, social security cards and pay stubs, along with contacting prior landlords for recommendations, keeping the delinquency rate to a minimum. Our thorough screening process for potential tenants has consistently kept our eviction rate at less than one percent.
Utopia also provides our owners with the optional “Utopia® Eviction Protection Program” for further peace of mind. As a management company, we have many procedures in place to assist in the elimination of potential liabilities.
- Exceptional property protection options for owners.
- Preparation, delivery, and execution of legal documentation for evictions.
- Optional “Utopia Eviction Protection Program” for additional peace of mind.
Quality Maintenance & Repairs
Maintaining your rental property, as well as being available to deal with emergency repairs, can be a source of frustration for landlords. At Utopia, we have a staff of in-house technicians available for most work, under general contractors license (#792427), meaning we can complete work as quickly as possible and pass the savings on to our clients. When necessary, we also have a network of trusted vendors for specialized work, some of which we have been using for over fifteen years. This relationship translates to purchasing power to help Utopia’s clients get a better than market price.
- Maintenance & Rent Ready Repairs
- Technicians on Staff or Preferred Vendors
- 24 Hour Emergency Maintenance
- Move-in and Move-out Inspections
- Licensed and Insured Vendors
All Financials Tracked & Reported
Managing both expenses and income is all handled by our accounting department with use of your owner web portal. Tenants appreciate the ability to pay rent online, which also decreases delinquency. All expenses and receipts are tracked online and available to you at any time. A monthly statement includes all financial activity and copies of the bills we paid on your behalf. Your December statement has all of your annual figures for tax purposes. If you ever have questions regarding your statement, you can contact one of our helpful accounting staff members.
- Custom Web Portal
- Accounting staff make financial management easy
- Rent and security deposit collection online
- Bills and year end figures available any time