We have all heard the stories; you know the ones, the horror stories of the seemingly wonderful tenants in the beginning that turn out to be the cause of severe property damage or even lack of payments being received.

Managing a property or multiple properties is definitely not a one-man task. Because of this many property owners have discovered that hiring a property management company may be the answer to the countless problems that can arise with renting out a home.

So there comes a time when you, the owner, have to pinpoint all the qualities you wish to find in a property management company. Because finding a reputable property management company is key to your property’s success.

First and foremost the property management company should be knowledgeable of the local market. Being able to set a competitive price is crucial to ensuring your property remains occupied. Thousands of properties are advertised daily on the internet, it’s up to the property management company to make sure your rental property is getting the action and foot traffic it deserves.

Then it’s all about customer service, customer service, customer service. Spend some time researching if the company you are interested in working with has friendly staff and good relationships with their current owners and tenants. A management company that you can communicate your needs and concerns with is one that will be able to help you.

Having to make this difficult decision can be very confusing; however, after keeping these important tips in mind, choose the property management company that at the end of the day you would be happy to work with.

Johana Williams

Johana has spent over 20 years in property management and operational leadership, learning the business from the ground up. She’s known for building systems that actually work, helping people grow into confident leaders, and finding practical solutions when things get complicated. She runs on coffee, keeps her cool under pressure, laughs often (and loudly), and genuinely cares about the people behind the work. At the end of the day, she’s driven by progress, clarity, and helping both teams and businesses do better than they did yesterday.

Subscribe to our Weekly Newsletter

Subscribe to over 10,000 homeowners who get exclusive insights on Property Management Strategy & Operations and Tenant Relations & Retention, delivered straight to your inbox.

Subscribe to our weekly newsletter

"*" indicates required fields

By filling out and submitting this form, I consent to receive marketing emails and SMS messages from Utopia Property Management.

You may unsubscribe or change your preferences at any time. Your personal information will be handled in accordance with our Privacy Policy.

Get in Touch with us:

Get in touch

"*" indicates required fields