Implementing Smart Technology in Your Rental Properties

Implementing Smart Technology in Your Rental Properties

Johana Williams By Johana Williams · Reviewed by Peter Evering ·Feb 2024 ·10 min read

Choose smart equipment to solve a problem at your rental. Start with what tenants need and how you will support it. A thermostat with a useful schedule may be a better first purchase than a smart fridge. Check that it works with the home’s equipment. Decide who controls it and how tenants will use it if Wi-Fi fails.

Budget for the device, fitting it and its upkeep. Wi-Fi alone does not make an appliance use less energy. Adding a device cannot promise higher rent or fewer vacant days.

Compare a thermostat with a smart refrigerator and laundry equipment

A thermostat changes how heating and cooling are controlled. A connected refrigerator or washer adds model-specific app features to an appliance you may already need to replace. Compare the ordinary function first: temperature control, usable storage, washing and drying capacity, service access and operating cost.

These purchase-price examples were checked on October 7, 2026. They are individual advertised U.S. prices, not market-wide ranges, installed quotes or a recommendation to buy. Taxes, delivery, installation, accessories and any recurring services need separate confirmation.

Smart-device purchase examples and rental selection questions
Device Dated advertised example What to assess for the rental
Smart thermostat Amazon Smart Thermostat: $56.99 advertised sale price. HVAC compatibility, C-wire or adapter, installation labor, network and account setup, local temperature controls.
Smart refrigerator LG LRFXC2606S, 26 cu. ft. Smart Counter-Depth MAX refrigerator: $2,199 advertised price. Fit, door clearance, refrigeration performance, energy label, water connection, filters, repairs and optional app features.
Smart washer and dryer LG WM4000HWA, 4.5 cu. ft. smart washer in white: $929. The same LG page lists the DLEX4000W electric dryer in white at $929. Washer and dryer capacity, water and drain connections, dryer fuel or electrical supply, venting where needed, service access and any app setup.

The two advertised laundry prices total $1,858 before any bundle adjustment, tax, delivery or installation. That sum is not a checkout or installed quote. Request a quote for the actual pair, including hoses, connections, delivery and removal. For each device, ask whether the functions you want have a subscription or other ongoing charge. Include only services you will actually use.

The refrigerator’s app features should be checked against the specific model. Do not assume that every smart fridge tracks groceries or places orders. Laundry notifications can be useful where offered, but a notification does not establish lower energy use. Compare the EnergyGuide label and ENERGY STAR certification separately from connectivity.

ENERGY STAR’s refrigerator guidance compares energy performance and size. Its washer guidance explains energy and water efficiency, including the model’s energy label. Those checks matter for both connected and unconnected appliances.

Keep the other smart features tied to a clear use

Lighting

App-controlled dimming, color changes and schedules may suit a tenant’s preferences, depending on the bulb or switch. Check the fixture, dimmer, wireless connection and hub requirements. Keep an ordinary, usable way to switch the light on and off, and explain what happens when someone turns off power at the wall.

Choose the light output and energy rating before paying for extra controls. A connected bulb’s color-changing feature is not itself evidence of energy savings.

Locks, cameras and video doorbells

Some smart locks offer remote status checks and access codes; some doorbells offer motion alerts or video. Confirm the actual model’s functions, power, backup access and subscription terms. Include battery replacement or other power maintenance in the work plan.

Discuss recording areas and account access before installation. Keep owner-controlled cameras out of private living spaces. For a tenant-facing doorbell, agree who controls the recordings, which users have access and when that access ends. A device does not establish permission to monitor residents or enter the home.

Have any proposed recording or access arrangement reviewed for the property and applicable rules. This article does not supply a jurisdiction-specific consent or entry rule. Smart security equipment cannot guarantee that theft or unauthorized access will not occur.

Smoke and carbon monoxide alarms

For a connected alarm, check the manufacturer’s installation and test instructions, local audible alarm operation and how app notifications depend on connectivity. Verify the alarm function with the manufacturer’s test procedure rather than assuming a notification means the safety equipment is working.

Choose the safety equipment for the building’s requirements first. Include its inspection, battery or power arrangements and replacement instructions in the maintenance plan. App alerts are an additional feature, not a replacement for an alarm that operates locally.

Check compatibility before ordering

Ask the installer to confirm the device, equipment model, wiring and power requirements. For thermostats, record the HVAC type and whether the existing controller has functions a replacement must preserve. Keep a photo or labeled wiring record for the installer; do not identify wires by color alone.

Amazon’s product specifications say its Smart Thermostat works with most 24V HVAC systems, not 110–240V systems such as electric baseboard heating. It needs C-wire power or a suitable adapter and uses 2.4 GHz Wi-Fi, not a 5 GHz-only network. Amazon’s system guidance also excludes dual-fuel heat pumps with a backup gas or oil furnace. Have the HVAC professional confirm the full match before installation.

For appliances, check measurements and the route through the building as well as connections. For locks, check door alignment and the existing lock arrangement. Add any adapter, hub, wiring work or service visit to the installed quote. A low device price does not settle the installation cost.

Assign accounts and agree on privacy

Decide who owns the equipment and who controls each connected service. Those can be different people. An owner may supply the appliance while a tenant chooses whether to activate its personal app features.

  • List each account and what it can control or reveal: temperature settings, equipment status, access history, video or other model-specific data.
  • Agree which functions the tenant wants to activate and which alerts, if any, the owner or manager will receive. Record the agreed access rather than using a shared personal login.
  • Keep tenant purchases, voice-assistant accounts and personal appliance profiles under the tenant’s control. Do not put them into an owner’s shopping account.
  • Make tenant account creation and personal Wi-Fi access optional. If a service needs a connection, agree on a suitable owner-provided network or choose equipment that meets the essential need without it.
  • Record who handles support and account recovery. Keep credentials in a dedicated password manager, not in WordPress, maintenance notes or a public handover document.

The Amazon thermostat does not have its own speaker or microphone, according to its product page. Voice control uses a separate compatible Alexa device or the app. That does not make connected use data-free: Amazon’s Privacy Notice describes collection of service and device-use information. Review the relevant settings with the account holder, including optional voice or automatic-control features.

Explain what you propose to collect and why before activation. Tenant consent to a connected feature is not a reason to take control of their personal account or assume unrestricted access to their network. Clear instructions and responsive support are practical ways to improve your tenant rapport; the equipment itself cannot promise a lease renewal.

Set up security updates and support

Use unique account passwords and enable multi-factor authentication where available. Remove installer access after commissioning unless ongoing access is specifically agreed. Identify who checks the manufacturer’s security notices, updates the equipment and responds if support ends.

For a network the owner provides, follow the FTC’s home Wi-Fi guidance: use WPA3 or WPA2 encryption, change default router credentials and keep router software updated. A separate guest network can reduce sharing of the main network’s password. Confirm that any isolation settings still allow the device to operate as intended.

Give the tenant a support contact and a short guide for normal use. Record the model, serial number, warranty information and installed setup. Avoid making a tenant troubleshoot the owner’s router or disclose their personal network password as a condition of routine maintenance.

Test local operation and the connection-loss plan

Test essential functions before handover, including what remains available when internet or cloud access is unavailable. Check the manual for each model rather than assuming every connected product works the same way.

Amazon’s manual-control instructions describe using the thermostat’s temperature arrows and Mode indicator. Show the tenant those controls, then have the installer verify local heating and cooling operation for the installed setup. A power failure is a different problem from losing Wi-Fi.

For a lock, test the approved backup entry method. For appliances, demonstrate the ordinary controls without the tenant’s personal app. For alarms, follow the manufacturer’s test procedure. Write down which remote features stop during a connection loss, who responds and how essential functions remain available.

Reset and hand over equipment at move-out

Use a move-out checklist for each device. Remove former residents’ access, codes, app invitations and linked automations. Arrange removal of their personal profiles or recordings using the manufacturer’s procedure. Device resets and removal of cloud-account access may be separate tasks.

Amazon’s full factory reset erases the thermostat’s data, including HVAC configuration. Its partial reset retains the HVAC configuration. Do not treat either as a complete tenant-to-tenant handover without checking account access. Have the installer document and restore the correct HVAC settings after a full reset, then retest operation.

Remove the device from the former account where required, rotate owner-managed access credentials and check that previous users can no longer control it. Set up only the agreed accounts for the next tenancy. Record the completed tests and provide the new resident with their controls and support instructions.

Budget for the installed device and its upkeep

Request a dated quote for the specific device and property. Separate purchase price, accessories, installation labor, delivery or removal and tax. Record ongoing costs such as any optional subscription, owner-provided connectivity, batteries, filters and support visits. Confirm warranty conditions separately; do not assume that app registration or a promotion is part of the ordinary warranty.

Before adding the same device to more rentals, check the result. Do tenants choose to use it? How often does it need support, and what does it cost to run? Start with one compatible device and a complete handover plan.

This is general information, not legal advice. Recording, entry, lease terms and safety requirements need property-specific review.

Sources

Sources and advertised purchase prices checked October 7, 2026. Prices can change and are not installed-cost quotes.

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Johana Williams

Johana Williams

Regional Manager, Utopia Management

Johana Williams is a Regional Manager at Utopia Management with more than 20 years in property management and operational leadership. She writes about property management, landlord-tenant rules, and the rental market for Utopia Management.

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