Serving All of Tollhouse
Tollhouse Property Management
Have you noticed a lot of people moving into the area? If you have, you may be surprised to learn that they are actually renting their properties. They are not buying. While you read the news every day and they are always talking about the number of those who are buying homes is increasing steadily, there are just as many people who are happier to rent rather than buy. Why is this? They like having the option of being in a location for as long as the lease lasts, knowing that they can move later down the line if they want without having to wait on selling a home or taking a loss on this home.
For those who own property, they are going to find that right now may be the time to consider putting this home onto the rental market. But, first, be sure that you are working with the property management professionals at Tollhouse…otherwise you may bite off more than you can chew.
Why Work with the Pros?
The key to have a successful rental, whether this is a single home you are renting or even a cluster of duplexes, are those professionals that are going to work for you to ensure that the rental property is rented and it is profitable. After all, your triumph is your success. Before you decide that you can do this on your own, you should take a look at what all we provide to make this process easier for you, and who doesn’t want income that is passive with little activity on their behalf? Plus, you should consider just how much work many landlords put into their property. Do you really have enough time to do this on your own?!
What We Do For You
Here at Tollhouse Property Management, when you come to us we are going to handle everything when it comes to having rental property on the market. These aspects include:
– Ensuring that the home is ready for the market. Do you know what renters are wanting Do you know what you should charge? These are all areas that we are going to help you in.
– We advertise this to the market. Do you have the necessary tools to do this on your own, and we are talking about doing more than sharing this on social media? Our wide reach is why we are able to hit a larger market that may be interested in living in this rental.
– When people have seen the home and apply to live here, we then go through these applications to make sure that the tenant chosen is one that is going to respect your property. We look at a variety of factors including their past rental history, their credit checks and even criminal background checks.
– After a tenant has been chosen, we then step in to handle the daily activities that landlords often handle.
With our services, you can relax and know that your property is being taken care of and that you have made a wise investment when working with Tollhouse.
We know how to market your property.
Finding excellent tenants starts with making sure your property is visible and attractive. We install professional signage, create quality listings, describing your property thoroughly, and take beautiful photographs that showcase your properties highlights. We then list your property on all of the highly trafficked rental websites, including utopiamanagement.com. Our dominant position in the marketing place and years managing rental properties has allowed us to develop a sizable referral database. This positive reputation for being fair and responsive means many potential renters check with us first to find their rental home. We are able to consistently rent properties priced at current rates to qualified tenants. Our responsive property managers complete the marketing optimization by being available and knowledgeable, with phones and emails always answered swiftly.
- Advertising on most popular rental websites
- Quality listings including photos and video
- Showings 7 days a week by appointment
- Utopia referral base increases visibility beyond competition
Apartment Management Services
Owning an apartment complex brings a unique set of challenges. Utopia has spent years developing skills and systems to make your investment as profitable as possible. We manage apartment communities of all sizes, providing quality management services to suit the diverse needs of each apartment community. We provide comprehensive rental management, including scheduled property maintenance and rent-ready repairs, online rent collection, marketing and attracting quality tenants, lease execution, rent setting, and tenant retention programs. Our responsive managers help tenants feel welcomed and appreciated. Our experience leads to decreased vacancy rates and increased ROI. And our expertise and professionalism translates to profitable and headache-free investments for our clients. For an affordable quote and to discuss your needs, contact Utopia today.
- Online rent collection and direct deposit
- Extensive experience across a wide spectrum of multi-family properties
- High visibility marketing and promotion of your property
- Tenant retention strategies
- Responsive communication with calls and emails answered swiftly
- 24-7 emergency response
- Full monthly accounting and financial tracking via online portal
Commercial Property Management
When it comes to commercial property investments, Utopia’s property managers are professional and think like entrepreneurs. Investors have trusted Utopia for years for all types of commercial property: medical buildings, industrial and office complexes, mixed use, and retail storefronts. We offer extremely competitive management fees, customized to the size and complexity of your property and portfolio.
- Comprehensive Management Services: building maintenance, marketing to target audience, lease administration, inspections, evictions and collections
- Monthly Financial Accounting Statements
- Tenant Retention Programs
- Vendor Management
- Contract Administration
- REO Management and Disposition
- CAM & Operating Expense Reconciliation
- Customized Asset Management Strategies
Homes & Condos
Utopia represents a large network of single family homes of all sizes and values. Our residential professional management services both attract and keep tenants happy while keeping owners expenses and vacancy rates down. Our goal is to free you from the day-to-day management tasks, from showing properties to collecting rent in our online portal, while maximizing your ROI.
With 25 years experience, you can rest assured your property is in good hands. Our years in the industry mean we’ve seen it all, and developed smart systems to screen tenants, manage expenses, communicate with tenants, and maintain properties efficiently. We understand local law and legal aspects of rental management so we shield our owners from unnecessary liabilities.
For residential properties, we offer a competitive management fee, which is one of the lowest in the industry. Unlike some competitors, we do not add on hidden charges or leasing or set-up fees.
Thorough Tenant Screening
Placing the right tenant is the single most important step in rental management. Our applicant screening includes income, rental history, employment, and eviction search to evaluate for potential delinquency issues. We verify identification, social security cards and pay stubs, along with contacting prior landlords for recommendations, keeping the delinquency rate to a minimum. Our thorough screening process for potential tenants has consistently kept our eviction rate at less than one percent.
Utopia also provides our owners with the optional “Utopia® Eviction Protection Program” for further peace of mind. As a management company, we have many procedures in place to assist in the elimination of potential liabilities.
- Exceptional property protection options for owners.
- Preparation, delivery, and execution of legal documentation for evictions.
- Optional “Utopia Eviction Protection Program” for additional peace of mind.
Quality Maintenance & Repairs
Maintaining your rental property, as well as being available to deal with emergency repairs, can be a source of frustration for landlords. At Utopia, we have a staff of in-house technicians available for most work, under general contractors license (#792427), meaning we can complete work as quickly as possible and pass the savings on to our clients. When necessary, we also have a network of trusted vendors for specialized work, some of which we have been using for over fifteen years. This relationship translates to purchasing power to help Utopia’s clients get a better than market price.
- Maintenance & Rent Ready Repairs
- Technicians on Staff or Preferred Vendors
- 24 Hour Emergency Maintenance
- Move-in and Move-out Inspections
- Licensed and Insured Vendors
All Financials Tracked & Reported
Managing both expenses and income is all handled by our accounting department with use of your owner web portal. Tenants appreciate the ability to pay rent online, which also decreases delinquency. All expenses and receipts are tracked online and available to you at any time. A monthly statement includes all financial activity and copies of the bills we paid on your behalf. Your December statement has all of your annual figures for tax purposes. If you ever have questions regarding your statement, you can contact one of our helpful accounting staff members.
- Custom Web Portal
- Accounting staff make financial management easy
- Rent and security deposit collection online
- Bills and year end figures available any time